Terms & Conditions

Please read these terms carefully before using our services

Last Updated: April 2026

1. Acceptance of Terms

Welcome to OZONE TRADERS. By accessing, browsing, or using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you (the "User", "Customer", or "Buyer") and OZONE TRADERS, located at 122/B, Pudupettai Bazaar Street, Pudupettai, Attur, Salem - 636141, Tamilnadu, India (referred to as "we", "us", or "our").

2. About Our Business

Ozone Traders is a spice and agricultural product trading business specializing in premium quality products sourced directly from farmers and trusted suppliers across India.

Company NameOZONE TRADERS
Registered Address122/B, Pudupettai Bazaar Street, Pudupettai, Attur, Salem - 636141, Tamilnadu, India
ProductsCardamom, Black Pepper, Maize, Coffee Beans, Tea Leaves, Red Chilli
Business TypeWholesale & Retail Spice Trading

3. Eligibility

To use our website and purchase products, you must:

4. Products & Pricing

4.1 Product Descriptions

We strive to display our products as accurately as possible, including images, descriptions, weights, and prices. However, we do not guarantee that product images or descriptions are 100% accurate, complete, or error-free. Slight variations in color, size, or appearance may occur as our products are natural agricultural goods.

4.2 Pricing

4.3 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If an ordered product becomes unavailable after purchase, we will notify you promptly and offer a full refund or suitable alternative.

5. Orders & Payment

5.1 Order Placement

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only when you receive an order confirmation email or SMS.

5.2 Payment Methods

We accept the following payment methods:

5.3 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant third-party payment gateways. We do not store your credit/debit card details on our servers. By making a payment, you authorize us to charge the applicable amount.

5.4 Order Cancellation by Us

We reserve the right to cancel any order in the following situations:

In such cases, a full refund will be issued within 3–5 business days.

6. Shipping & Delivery

Shipping and delivery are governed by our separate Return & Shipping Policy. Key points include:

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Return & Shipping Policy. Key points include:

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, product photographs, icons, and design elements, is the exclusive property of OZONE TRADERS and is protected under the Indian Copyright Act, 1957 and other applicable intellectual property laws.

You may not:

9. User Obligations & Prohibited Activities

When using our website and services, you agree NOT to:

Violation of these obligations may result in account suspension, order cancellation, and legal action.

10. Product Disclaimer

⚠️ Our products are natural agricultural goods. Slight variations in color, size, aroma, and texture are normal and do not indicate a defect. We do not make medical or health claims about our products.

11. Limitation of Liability

To the maximum extent permitted by applicable Indian law:

12. Indemnification

You agree to indemnify, defend, and hold harmless Ozone Traders, its owners, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, including but not limited to:

13.1 Jurisdiction

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Salem, Tamil Nadu, India.

13.2 Dispute Resolution

In the event of any dispute, both parties agree to first attempt to resolve the matter through amicable negotiation. If the dispute is not resolved within 30 days, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Salem, Tamil Nadu in the English language.

14. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our separate Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the practices described in our Privacy Policy.

15. Modifications to Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

17. Entire Agreement

These Terms & Conditions, along with our Privacy Policy and Return & Shipping Policy, constitute the entire agreement between you and Ozone Traders regarding the use of our website and services, and supersede all prior agreements, understandings, and communications.

18. Force Majeure

Ozone Traders shall not be held liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, government restrictions, labor disputes, power outages, or internet service disruptions.

19. Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact us:

📋 Legal & General Inquiries

Company: OZONE TRADERS

Address: 122/B, Pudupettai Bazaar Street, Pudupettai, Attur, Salem - 636141, Tamilnadu, India

Email: Ozonetraders030302026@gmail.com

Phone: 9677951187

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST